At Kaluma, we know that our in-resort staff are our most valuable asset; the front-line of our business, exceeding our guests’ expectations and delivering holidays of a lifetime. In our staff we look for constant professionalism, a positive “can do” attitude and a willingness to go that little-bit further to provide a level of service that makes a difference.
In return for their hard work, our staff receive a generous package, the opportunity for career development, access to some of the world’s most exclusive ski areas and a lot of fun!
There is no doubt that spending a season with Kaluma will be one of the most memorable experiences of your life, so if you share our ethos and have a passion for the mountains, apply now by emailing carly@kalumatravel.
*Please note that we are only able to accept applications from those with a UK / EU passport and British National Insurance number, who have lived in the UK and/or worked for a UK based company within the last 5 years.
Who are we looking to recruit?
We are looking to recruit in the following positions, in both Courchevel 1850 and St Anton.
- Chalet Host
- Resort Driver
- Chef (Head Chefs, Sous Chef’s, Chalet Chefs)
- Chalet Managers, St Anton
- Resort Assistant and Administrator, Courchevel 1850.
For further details on each position, please click on the tabs above.
What do we look for in our candidates?
We believe that our in-resort staff are our most valuable asset, as after all, they deliver Kaluma’s unique service-style.
Who can work with Kaluma?
Due to EU secondment laws, our employees must possess the following documentation:
- UK / EU passport
- UK National Insurance number
- UK bank account
- You must have lived and worked in the UK / for a UK based company, within the last 5 years.
The package:
As a luxury brand delivering exceptional service, we believe that it is vital to look after our in-resort team. Therefore we offer a very competitive package, inclusive of:
- A competitive salary
- A full season, full area lift pass
- Seasonal accommodation
- Ski and snowboard hire
- Comprehensive medical insurance
- Travel to and from the UK
- Food and drink.
How to apply:
To apply for our ski season jobs please send the following documents to carly@kalumatravel.co.uk
- Cover Letter
- CV
- Photograph of yourself
- Weekly menu plan (Chefs only)
- Food photographs (Chefs only)
Resort Manager, Courchevel 1850
We are recruiting an experienced Resort Manager to oversee all aspects of Kaluma Travel’s resort operations in Courchevel 1850. This is an exciting & rare opportunity for someone with prior management experience in a similar role.
Responsibilities include the management of all resort operations, including staff management, guest relations and resort accounts.
The main emphasis in this role is operational.
MAIN DUTIES AND RESPONSIBILITIES:
Including but not limited to:
- To ensure the delivery of Kaluma Travel’s high standards of service & guest experience.
- Manage clean and cost effective chalets.
- Manage bookings through the company database, whilst liaising with head office.
- Conduct Kaluma’s unique pre-arrival concierge service for guests.
- Responsibility for all resort budgets, including expenditure, invoicing, chalet budgets, financial paperwork and the processing of payments for guests in-resort expenditure.
- Write weekly resort-wide rotas, adhering to set working hours and consulting the ever changing weekly guest routine.
- Staff management, including staff welfare and the responsibility to conduct disciplinary proceedings
- Organise resort transfers for guests’ arrivals and departures.
- The order, purchase and distribution lift passes.
- Arrange group ski-school and private ski tuition, using our nominated ski-school providers.
- Assist guests with ski hire requests and offer in store assistance at boot fittings.
- Act as first point of call to resort staff with any work-related issues.
- Provide cover for driver duties when necessary.
- Be on call 24 hours for guest and staff emergencies.
- Staff training
REQUIRMENTS
- Minimum age of 25 years
- Resort-management experience at with other ski tour operators
- A background in high-end hospitality or hotel services, with an exacting eye for detail.
- A desire to deliver a luxury product and work in a professional environment
- Proficient French Language skills
- UK or EU passport, or UK working visa
- British issued National Insurance Number
- UK registered bank account
- Full clean driving license
CHALET HOST
The Chalet Host’s is Klauma’s most guest facing position, they are the face of the company, interacting with guests on a daily basis delivering the personal service-style for which we have become known for. We look for enthusiastic candidates, with can-do attitudes and a desire to ensure every guest has the holiday of a lifetime. Chalet Hosts are responsible for the day-to-day running of all front of house duties, carried out with the upmost professionalism.
Main duties and responsibilities:
- Service: The set up and service of breakfast, afternoon tea and evening meal.
- Housekeeping: Maintaining the hygiene and cleanliness of the chalet, including daily cleaning of guest bedrooms, bathrooms and all communal areas, including toilets, living room, wellness areas.
- Guest relations: Socialising
with chalet guests, offering resort knowledge and creating an ambiance in the chalet where the guests feel welcome and relaxed at all times
Requirements:
- A background in high-end hospitality or hotel services
- Previous summer / winter season experience
- A desire to deliver a luxury product and work in a professional environment
- Minimum age of 21 years
- UK or EU passport, a National Insurance Number, UK bank account
- Full clean driving license. (Preferable but not essential)
CHALET HOST / DRIVER
We also require Host/Drivers. These are hybrid positions that will involve a 50/50 split of each job role, providing cover and flexibility in each resort. Please see the Drivers job description for more details.
RESORT DRIVER
Our all-day drivers service provides guests with transportation to and from lifts, bars and restaurants, allowing for a stress free, relaxing holiday. In this customer-facing position, our drivers must be mature, safety conscious and flexible, willing to help their colleagues in resort to deliver a smooth logistical operation.
Main duties and responsibilities:
- Driving guests in and around the resort, on request, throughout set shift patterns to ensure Kaluma’s advertised drivers hours are covered.
- Maintenance and upkeep of company vehicles in view of safety requirements, as well as vehicle hygiene and cleanliness.
- Resort logistics, including deliveries and stock movement, snow shovelling and rubbish disposal
- Serving on the chalet bars, bar stock take, cleanliness and hygiene. (Eden Rock only)
- Assisting with service, cleaning and any other in-chalet responsibilities, when required.
Requirements:
- A full, clean UK drivers licence, held for at least 4 years.
- Minimum age of 25 years-old
- A background in high-end hospitality
- Professional driving experience and/or experience driving larger long-wheelbase vehicles in mountainous / rural areas.
- Experience of basic maintenance and DIY
- Bar / cocktail / barista experience (Eden Rock only)
- UK or EU passport, a National Insurance Number, UK bank account
CHALET HOST / DRIVER
We also require Host/Drivers. These are hybrid positions that will involve a 50/50 slit of each job role, to provide cover and flexibility in each resort. Please see the Chalet Host job description for more details.
CHEF
Kaluma places a lot of weight on the quality of food we provided. For our guests, the food in their luxury chalet is often as important as the skiing and we believe that what we offer is sets us apart from our competitors.
All chefs working in Kaluma catered chalets are experienced professionals, hired due to their professionalism and experience in the industry. We provide a generous budget and allow our chefs menu autonomy, expecting in return well-balanced, flavoursome and beautifully presented dishes.
Kitchen positions available:
- Head Chef (Eden Rock & Chalet Montfort, catering for 20+ guests)
- Chalet Chef (Catering for 8-12 guests)
- Sous Chef, Eden Rock & Chalet Montfort. (Working underneath a Head Chef)
Main duties and responsibilities:
- Preparation of breakfast, afternoon tea and a gourmet evening dinner. Meals should be fresh, creative, balanced and well presented, following the below format:
- Breakfast: A continental breakfast buffet (7 days a week) and a healthy hot ‘special’ and traditional English breakfast. (6 days a week)
- Afternoon Tea: A homemade sweet or savory dish. (7 days a week).
- 5 Course evening dinner: Consisting of at least 2 variations of canapés, starter, main course, dessert and cheese board.
- Ordering and/or shopping for all food items from nominated suppliers and checking that any goods delivered to the chalet are quality checked and as ordered.
- Running an efficient and cost effective kitchen. Managing kitchen budgets, ensuring maximum use of all food stocks and limiting wastage through stock-takes and menu planning.
- Maintaining the hygiene and cleanliness of the kitchen and dining area, paying particular attention to health and hygiene standards & HAACP requirements.
Requirements:
- A recognised qualification in professional cookery and/or a training background in professional kitchens (2AA rosette rated and above).
- Post training, a solid experience in restaurant kitchens, private households, super yachts or luxury chalet companies.
- Minimum age of 21 years
- UK or EU passport, a National Insurance Number, UK bank account
- A full, clean UK drivers licence (Courchevel only)
* Please include a 6 days menu plan and your food photographs in support of your application
Chalet Managers
Kaluma Travel operate two luxury properties in St Anton, which each require a dedicated manager to act as the face of the properties. The chalets sleep up to 24 guests each, offering our guests a luxury experience that is unrivalled in St Anton. The managers will oversee the day-to-day operations of each chalet, including guest relations and staff management.
The main emphasis in these roles, is guest relations.
MAIN DUTIES AND RESPONSIBILITIES:
- To manage and run a clean, luxurious and cost effective chalet, ensuring exceptionally high levels of hospitality and customer service.
- To act as the face of the property and the first point of contact.
- To offer Kaluma’s unique concierge service from initial pre-arrival contact, to arrivals, in-resort support and departures.
- Manage bookings through the company database, whilst liaising with head office and the Resort Management team.
- Make all ski-school, restaurant, après-ski, bookings.
- Entertain and host whole groups of corporate guests.
- Process payments for guests in-resort expenditure.
- Complete all chalet-related paperwork, and control in-chalet spend.
- Staff management including rotas, standard checking and training.
REQUIREMENTS:
- A background in high-end hospitality or hotel services, with an exacting eye for detail.
- Previous summer / winter season experience, including at least one season in St Anton
- A desire to deliver a luxury product and work in a professional environment
- Minimum age of 25 years
- UK or EU passport, a National Insurance Number, UK bank account
- Full clean driving license.