CONCIERGE SERVICE

The Kaluma concierge service is at no extra cost to you. You pay the same for the chalet or hotel as going direct but with the added bonus of our unrivalled experience, knowledge and service included. 

From your initial contact with our UK office every aspect of your holiday will be completely tailored to you. Our UK sales team will ensure they find you the perfect accommodation and organise travel options that suit you. Once in resort our team are there to ensure every last detail from your ski hire to your restaurant bookings are taken care of. 

Whether staying in one of our Kaluma run chalets, a handpicked chalet by one of our trusted partners or a luxury hotel, all our guests receive the same service before, during and after the trip. 

Tailored Travel Options

Tailored Travel Options

In-Resort Service

In-Resort Service

Private Instructors and Guides

Private Instructors and Guides

Heli-Skiing

Heli-Skiing

Return Flights: Whatever your flight requirements we will organise exactly what you want; we are not restricted by the airline or timings we can offer. Plus as an ATOL bonded tour operator you can be assured that your flight booking with us is safe.

Private jet charters

 

Return Private Transfers: We’ll arrange for you to be met at the airport and then taken straight to the door of your private chalet or luxury hotel

 

Helicopter Transfers: If you would prefer a quicker route to your luxury accommodation then we can arrange for a helicopter to whisk you straight to the property or the nearest heliport.

Lift Pass Delivery Service: Your preferred lift passes will be delivered to you ready for your first morning skiing.

 

Ski Hire: Once you arrive in resort our resort representative will take you to our partner ski hire shop or if you would prefer we can arrange in-chalet fittings.

 

Resort Activities: From a hot air balloon ride to tobogganing down the mountain there are so many activities on offer at every ski resort. If you have something in mind or would like some suggestions we can organise everything for you.

Private Instructors: As we know many personally we will ensure we arrange the perfect instructor for you and meet any requests.

 

Ski Guiding: Depending on the resort you will have one day’s private ski guiding with a Kaluma representative included. If you would like additional guiding we will organise this to suit your requirements.

 

Kids Ski School: We work with the best kids ski schools in the Alps. If staying in one of our main resorts we can take the kids to ski school with our Kaluma driver service to make for a stress-free morning.

 

Off-Piste Guiding: If you are an experienced off-piste skier/boarder or are looking to try it for the first time we will organise a fully qualified guide.

If you want to experience one of the ultimate ski experiences then let us organise you a day of heli-skiing. With personal experiences across the Arlberg, Verbier and France/Italy we will ensure everything is in place for you to have a great time in the mountains – we may even join you! 

 

Read more about the heli-skiing we offer here.

Travelling with Children

Travelling with Children

Spa Treatments

Spa Treatments

Restaurants, Bars and Après Ski

Restaurants, Bars and Après Ski

Special Occasions

Special Occasions

Childcare: If you require a nanny or a babysitter we can arrange for qualified professionals through our trusted partner Jelly & Ice Cream.

 

Whether you would like a massage in the privacy of your own chalet or a trip to a luxury hotel spa let us know and we will arrange it for you.

Once in resort whether you have a night off from your catered chalet, you’re staying in a B&B hotel or you have a special occasion we can book tables at any restaurants for you. Plus we can guarantee you the best tables at the local après ski bars and bars/nightclubs for the evening. If you’re not sure where you would like to eat or drink let us make some suggestions based on your personal tastes. 

Weddings in the mountains, a birthday party in a famous après ski bar or a corporate event in a 5 star alpine hotel, we can arrange it all. Get in touch with your ideas and we will make them a reality

Contact our Travel Consultants today

CONTACT US

t: +44(0)1730 260 263   e: [email protected]